Castlemore Marketing Agency

Introduction

This Privacy Policy explains how The Castlemore Agency ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. By using our website www.CastlemoreAgency.com ("Website") and services ("Services"), you consent to the collection and processing of your personal data as outlined in this Policy.

Information We Collect

We collect and process the following types of personal information:

Personal Identifiable Information (PII): Name, contact details, email address, and other identifiers.
Technical Information: IP address, browser type, and device details.
Usage Data: Pages visited, duration of visit, and interaction with the website.
Cookies and Tracking Data: As outlined in our Cookie Policy.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our Services.
To communicate with you regarding updates, support, or marketing.
To comply with legal obligations.
To enhance user experience through analytics.

Legal Basis for Processing

We process your data under the following lawful bases:

Consent: When you provide consent for a specific purpose.
Contractual Obligation: When processing is necessary for fulfilling a contract.
Legal Requirement: When we must comply with legal obligations.
Legitimate Interests: When processing supports our business activities in a way that does not override your rights.

Data Sharing and Disclosure

We may share your data with:

Service Providers: Third parties assisting in website operations.
Legal Authorities: When required by law or regulatory compliance.
Business Transfers: In case of mergers, acquisitions, or asset sales.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Your Rights Under POPIA

Under POPIA, you have the right to:

Request access to your personal data.
Correct inaccurate or outdated information.
Object to processing or request data deletion.
Withdraw consent for processing where applicable.
Lodge complaints with the Information Regulator of South Africa.

Security of Your Data

We implement industry-standard security measures to protect your data from unauthorized access, loss, or disclosure. However, no online data transmission is 100% secure.

International Data Transfers

If we transfer your data outside of South Africa, we ensure appropriate safeguards are in place to comply with POPIA regulations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any questions about this Privacy Policy, contact us at:
‍
Castlemore Agency
TYGERFORUM B, 2ND Floor
53 Willie Van Schoor Drive,
Tygervalley, Cape Town
7530, South Africa
‍hello@castlemoreagency.com

Privacy policy